Volume 11 (2016-17)

Each volume of Journal of Airport Management consists of four quarterly 100-page issues, published both in print and online. The articles and case studies published so far in the current volume, Volume 11, are:

Volume 11 Number 4 (Autumn 2017)

Airport attacks: The critical role airports can play in combatting terrorism
Jacques Duchesneau, Senior Advisor, Civil Aviation Security and Aviation Terrorism and Maxime Langlois, Director, Corporate Services, Aviation Strategies International
Passenger terminal development in the digital age
Jim Robinson, Managing Director, Pegasus Aviation Advisors
Airport building development: Towards a framework for managing building-induced wind shear and turbulence risks
David Conal Robinson, Modelling Engineer, Dave Collins, Director and Principal Environmental Engineer, James Brett, Lead Modelling Engineer, Synergetics Consulting Engineers, Joseph Klewicki, Department of Mechanical Engineering, University of Melbourne and Patrick Murray, Professor of Aviation and Logistics, University of Southern Queensland
How can regional airports make the most of opportunities open to them? Lessons learned from Bologna Airport’s experience
Nazareno Ventola, CEO and Managing Director and Nazzarena Franco, Strategy Planning and Investor Relations Director, Bologna Airport
Security lapses in airport management: The Fort Lauderdale case
Ruwantissa Abeyratne, President/CEO, Global Aviation Consultancies Inc. and Senior Associate, Air Law and Policy, Aviation Strategies International
Use of wildlife camera traps to aid in wildlife management planning at airports
Cuyler Green, Director of Operations, Prince George Airport Authority et al.
The economic and environmental benefits of runway capacity optimisation: The case of Gran Canaria Airport
Francisco Lorenzo Aparicio, Aerospace Engineer, University of Bath and Roberto Rendeiro Martín-Cejas, Professor, Faculty of Economy and Tourism, University of Las Palmas of Gran Canaria
ACI Update

Volume 11 Number 3 (Summer 2017)

Interpreting airport water monitoring results
Devon Seal, Tim Arendt, Gresham, Smith and Partners and Marc Leisenring, Geosyntec Consultants
How can airports and airlines better integrate their retail business in the future?
Jarkko Konttinen, Industry former VP Marketing, CX and Ancillary Business, Finnair
Aligning the airport community to improve LAX guest satisfaction: Every journey begins with a very important first step
Barbara Yamamoto, Los Angeles World Airports and Joanne Paternoster, Butterfly Consulting
Can we improve decision-making about departure runway assignment? An application of the quadratic assignment and quadratic bottleneck assignment problem
Tony Diana, Federal Aviation Administration
Security screening process of passengers in Brazilian airports: Bivariate analysis of human errors and factors
Michelle Salgado Ferreira Arcúrio, Eliane Shizuka Nakamura, Rafael Rodrigues Dias Pereira, Talita Armborst, National Civil Aviation Agency, and José Augusto Abreu Sá Fortes, Universidade de Brasilia
Capturing aircraft noise complaints: A survey of current practices at UK airports
Lucy Budd and Stephen Ison, School of Civil and Building Engineering, Loughborough University
Airport drop-off and pick up charges in the United Kingdom: Will they come to the United States?
Emma J. Nix and Ray A. Mundy, University of Missouri, St Louis
ACI Update

Volume 11 Number 2 (Spring 2017)

Climate-proofing the airport of the future
Rachel Burbidge, Policy Officer for the Environment and Climate Change, EUROCONTROL
Reserved airport parking: A creative parking product to enhance revenue and improve service
Adam Petro, Landside Services Supervisor, City and County of Denver, Department of Aviation at Denver International Airport
An airport public–private partnership in the Canadian Arctic
Catherine Kloepfer, SVP, Corporate Services and Chief Financial Officer, Winnipeg Airports Authority
A new model for airport ground transportation: Transportation network companies at San Francisco International Airport
Angus Davol, Senior Transportation Planner, San Francisco International Airport
Strategically depositing into your ‘Goodwill Bank’: An important and necessary asset for airports
Tina Kinsey, Director of Marketing, Public Relations and Air Service Development, Asheville Regional Airport, North Carolina.
Aviation Community Recommended Information Services: One community, one data exchange standard
Albert Van Veen, Chief Information Officer, Schiphol Group and Rolf Felkel, VP Airside, Terminal and Security Applications and Deputy CIO, Fraport
Performance and prospects of smaller UK regional airports
Nigel Halpern, Associate Professor in Tourism, Kristiania University College, Norway & Visiting Fellow, School of Aviation, The University of New South Wales, Australia and Anne Graham, Reader in Air Transport and Tourism, University of Westminster.
Risky business: Using enterprise risk management at an airport
Ron Messer, Faculty Member, School of Business, Kwantlen Polytechnic University, Vancouver, Canada

Volume 11 Number 1 (Winter 2016-17)

Curbside accessibility and capacity: A focus on customer experience
Donald Hobbs, Landside Manager and Alan Gonzalez, Ground Transportation Shift Supervisor, Dallas Fort Worth International Airport
Funding air cargo facilities: Getting the best value for money
Daniel B. Muscatello, AVP, Cargo & Logistics, Landrum & Brown and Don Arthur, Principal, Unison Consulting
Quality improvement at Vienna International Airport
Julian Jäger, Member of Executive Board, Vienna International Airport
Ready, set, implement: A road map for SMS success
Elizabeth C. Smart, Safety Management System Coordinator, Lambert-St. Louis International Airport
Case study: An airport ground transportation management programme and contractor
Karolynn Willman, Program Project Coordinator Senior, Broward County Aviation Department, Fort Lauderdale-Hollywood International Airport
Impact of mobile marketing on passengers’ satisfaction and experience at airports
Lázaro Florido-Benítez, Lecturer, Benjamín del Alcázar, Associate Professor of Marketing and Eva M. Gonzalez, Professor in Business Administration, University of Málaga
A conceptual design framework to incorporate flexibility in airport terminals
Sarah Shuchi, Postdoctoral Fellow, UNSW Canberra, Robin Drogemuller, Professor and Laurie Buys, Professor, Queensland University of Technology
Air travel demand forecasting in the presence of Public Service Obligation
Roberto Devoto, Professor of Air Transport, Italo Meloni, Professor in Transport Planning, Nicoletta Rassu, Research Assistant and Benedetta Sanjust Di Teulada, Research Assistant, University of Cagliari