Volume 3 (2018-19)

Each volume of Management in Healthcare consists of four quarterly 100-page issues. The articles published so far in Volume 3 are:

Volume 3 Number 4 (Spring 2019)

Editorial
Simon Beckett, Publisher, Management in Healthcare
Becoming a learning health system: Designing and implementing a patient-centred clinical intervention
Joel E. Segel, Assistant Professor of Health Policy and Administration, Selena E. Ortiz, Assistant Professor, Bethany W. Shaw, Research Analyst, Mark B. Stephens, Professor of Family and Community Medicine and Dennis P. Scanlon, Distinguished Professor of Health Policy and Administration, The Pennsylvania State University
Increasing hospital patient throughput: A gamification case study
Andrew R. Gillam, Sally W. Gillam, Chief Nursing Officer, St. David’s South Austin Medical Center and Peggy H. McDaniel, Director of Nursing Operations, St. David’s South Austin Medical Center
Operational readiness playbook: A go-to approach to control chaos
Suzanne Nelson, Senior Health Systems Engineer, Jason E. Barclay, Senior Project Manager, Richard J. Gray, Surgical Oncologist and Professor of Surgery, Jan C. Jasperson, Section Head, Department of Management Engineering and Internal Consulting and Karen J. Reinschmidt, Senior Health Systems Engineer, Mayo Clinic
Transforming hospital capacity management: Experience from two academic medical centres
Erin Kane, Emergency Physician and Assistant Professor, George Washington University School of Medicine and Health Sciences, Kimiyoshi Kobayashi, Hospitalist, Johns Hopkins Hospital, Peter F. Dunn, Vice President, Perioperative Services and Healthcare Systems Engineering, Massachusetts General Hospital and James J. Scheulen, Chief Administrative Officer, Emergency Medicine and Capacity Management, Johns Hopkins Medicine
‘We can’t afford not to do it’: One health system’s early journey into addressing social determinants of health
Dennis P. Scanlon, Distinguished Professor of Health Policy and Administration, Laura J. Wolf, Community-level Social Worker and Qualitative Research Specialist, Bethany W. Shaw, Research Analyst, Jocelyn M. Vanderbrink, Diane C. Farley, Research Analyst, The Pennsylvania State University
Putting claims data to work: Using analytics in an evolving healthcare ecosystem
Robin Gelburd, President, FAIR Health
Improving health systems profitability through senior living partnerships: A senior living strategic approach
Ray Johnson, Managing Principal, Caldwell Butler & Associates and Jason Barrett, President and CEO, Flagler Health+
Why you should fire your board (maybe): How boards underperform and what executives can do
Keith Wysocki, The Governance Institute and Kori Stanosheck, Nebraska Association of School Boards

Volume 3 Number 3 (Winter 2018-19)

Editorial
Simon Beckett, Publisher, Management in Healthcare
Using a real-time location system to improve clinical efficiency in an academic ambulatory practice
Rodney Haas, VP of Operational Excellence, University of Minnesota Physicians, Genevieve Melton-Meaux, Professor of Surgery and Core Faculty of the Institute for Health Informatics, UMN, Jeffrey Blade, System Director, Enterprise Computing Services, Fairview Health Services, Lynne Fiscus, Chief Value Officer, Executive Medical Director, University of North Carolina Physicians Network and Michael Pukszta, Leader, Healthcare Practice, CannonDesign
Enterprising digital transformation across the healthcare ecosystem
Melissa Hendricks, VP of Worldwide Marketing and Communications, Cerner Corporation and David Chou, Chief Information & Digital Officer, Children’s Mercy, Kansas City
Leadership and developing a patient experience programme
Melissa Green, Regional Operations Director for US Renal Care
Telemedicine: The cure for rural outmigration?
Brian Bossard, Co-founder, President, Bryan Telemedicine and Carol Friesen, Vice President of Health System Services, Bryan Health
Hospitals narrowing post-acute networks in greater numbers and partnering with post-acute providers to improve outcomes, lower readmissions
Dr. Josh Luke, Founder, Health-Wealth
Transitioning physician leaders
Lily J. Henson, Chief Medical Officer, Piedmont Henry Hospital
Improving medical device safety and performance: From passive reporting to active surveillance and beyond
Louise Underdahl, Lead Faculty for Doctoral Studies in Health, Research Fellow, Center for Health and Nursing Research and Francine Nelson, Associate Dean of Instruction, Doctoral Studies in Nursing and Health Care
Direct-to-consumer advertising (DTCA) of pharmaceutical and health-care services: From hemp oil to hair transplants
Peter Kalina, Neuroradiologist, Mayo Clinic
Performance appraisal and workplace culture: A qualitative study investigating differences in job roles and outcomes
Elizabeth Goad Oliver, Lewis Whitaker Adams Professor of Accounting at Washington and Lee University, Karen S. Cravens, Chapman Professor of Accounting, Director of the School of Accounting and Computer Information Systems, University of Tulsa and Jeanine S. Stewart, President, Maven McLeod
Recommended guidelines for the implementation of evidence-based design in healthcare construction
Scott Christensen, Director of Construction, Healthcare Design and Construction

Volume 3 Number 2 (Autumn/Fall 2018)

Editorial
Simon Beckett, Publisher, Management in Healthcare
Funding the unfunded: Engaging healthcare organisations, governmental agencies and legislative processes
Lesley French, Deputy Executive Commissioner of Health, Developmental, and Independence Services Department, Medical and Social Services Division, Texas HHSC, Paula Turicchi, VP, Operations, and Katherine Yoder, VP, Government Relations, Parkland Health & Hospital System
Success in the new value-based healthcare world: Integration of important clinical and financial models
Mike Schweitzer, Physician, Verity Health system, Population Health, Verity Health, Richard Doane, Manager, PHMC, Glen Champlin, Principal, PHMC, and Joseph F. Damore, VP, PHM
Practical applications of performance improvement techniques to streamline health-care delivery
Sapan Desai, President, CEO, Surgisphere, and John Cosentino
Using severity-adjusted control charts to eliminate clinical variation, drive lower costs and improve care
Jennie Dulac, VP, Clinical Solutions, Kaufman Hall Peak Software Division
Focus on compliance: Using data to enhance the physical environment of care
Jonathan Flannery, Senior Associate Director of Advocacy, ASHE, American Hospital Association
Leadership’s role in accountable care success
Morey Menacker, VP, Specialty Care and Care Transitions, Hackensack Meridian Health
Delivering on the promise of your brand
Jake Poore, President, Chief Experience Officer, ILS
Map-enabled experiential review: A novel approach to engaging healthcare staff in quality improvement
Donna R. Cohen, Principal Consultant, Darcy Associates; Director, Philip J. Cohen, Director, VP of Business

Volume 3 Number 1 (Summer 2018)

Editorial
Simon Beckett, Publisher, Management in Healthcare
Lead. Change. Invest. Repeat.
Lynn M. Torossian, President, CEO, Henry Ford West Bloomfield Hospital
Aligning single billing office technology with exemplary patient billing outcomes at Stanford Health Care
Gil Radtke, Director, Patient Financial Services, SHC, and Michael Honeyman, Regional Operations Manager, Kaiser Permanente
Implementation of the Best Practice Clinical Learning Environment Framework: A case study for improving learning in the clinical setting using a novel quality improvement approach
Donna R. Cohen, Principal Consultant, Darcy Associates, Director, Philip J. Cohen, Director, Vice President of Business Development, Vitas Anderson, Vice President of Software Development, MEERQAT, Mahyar Goodarz,Senior Policy Adviser, Kade Dillon, Manager, and Kate E Weidemann, Senior Policy Adviser, DHHS
The shifting landscape of the Medicare administrative appeals process: New opportunities for healthcare providers and suppliers
Andrew B. Wachler, Partner, and Erin Diesel Roumayah, Associate Attorney, Wachler & Associates
A proposed data-driven health-care monitoring system using NFC
Joseph T. Catanio, Associate Professor of Management Information Systems, John L. Grove College of Business, Shippensburg University of Pennsylvania, and Nathan Neil, Principal, Project Manager, LaunchUX
Transitioning physician leaders
Lily J. Henson, Chief Medical Officer, Piedmont Henry Hospital
Managerial dichotomies in the NHS: Considering the dangers, reducing the risks
Polly Pascoe, PhD student, Faculty of Health Studies, University of Bradford
Patient bias and discrimination towards providers
Peter Kalina
Strategies for managing workforce generations that work
Steven Bahnemann, Section Head, Joan Bryant-Mandler, Aric Knutson and Julie Yost, Unit Managers, Department of Management Engineering and Internal Consulting, Mayo Clinic