Volume 4 (2019-20)

Each volume of Management in Healthcare consists of four quarterly 100-page issues. The articles published in Volume 4 are listed below.

Volume 4 Number 4 (Summer 2020)

Editorial
Simon Beckett, Publisher, Management in Healthcare
Case studies: Empowering physicians with a digital workflow and AI-based clinical documentation programs at Halifax Health
Ginny Kwong, Vice President and Chief Medical Information Officer and Tom Stafford, Vice President and Chief Information Officer, Halifax Health
One health system’s bundled payment journey
Kate Gillespie, Vice President for Orthopedic and Neuroscience Service Line and Christine Gordon, Director of Reimbursement, Virtua Health System
Practice articles: Breaking down cultural barriers to effective change in healthcare
Dawn Allbee, Executive Director of Customer Engagement, Joint Commission Center for Transforming Healthcare
Understanding risk in accountable care organisations
Lynn Barr, MPH, Founder and Executive Chairwoman, Anna Loengard, Chief Medical Officer and Louise Yinug, Health Policy Analyst, Caravan Health and Eric Shell, Rural practice leader, Stroudwater Associates
MALO (more activity, less overcrowding): A bed management model as a high-impact solution to the problem of hospital overcrowding
Josep Lluís Vega, Medical Director, Hospital Quirónsalud Barcelona and Ricard Casadevall, Head of the Healthcare Management Support Unit, Sant Joan De Déu Barcelona Children’s Hospital
The rise of SaaS ERP solutions
John Walko, Managing Director of Health and Public Service Practice, Mark Olney, Managing Director of Health and Public Service Practice and Dylan Hunt, Senior Manager of Health and Public Service Practice Accenture
Using data to optimise the EHRs and performance
Steve Morgan, Senior Vice President and Chief Medical Information Officer and L. Speaker, Associate Chief Medical Information Officer, Carilion Clinic
Research papers: An empirical analysis of hospital public equity financing
Kamiko Adcock and James C. Brau, Brigham Young University and Jessica West, Stetson University
The role of ageing in hospital utilisation
Jose R. Masip, Medical Doctor

Volume 4 Number 3 (Spring 2020)

Editorial
Simon Beckett, Publisher, Management in Healthcare
Case studies: A new way of matchmaking: Redefining the provider-health plan relationship in value-based programmes
Natalie McCall, Accountable Care Organization Program Director, Blue Cross Blue Shield of Louisiana and Shunn P. Phillips, Chief Financial Officer, The Baton Rouge Clinic
Strategies to use government-funded programme models to achieve the triple aim: A look at New York State’s DSRIP programme
Carla D’Angelo, Vice President, Anush Gevorgyan, Senior Consultant, COPE Health Solutions and Adam Goldstein, Director, Montefiore Health System
Implementation of an electronic booking system for emergency surgery
Alistair Steel, Consultant in Anaesthesia and Shrestha Sinha, Speciality Doctor in Anaesthesia, The Queen Elizabeth Hospital
Medical practice office location analysis and operational metric assessment using spatial data visualisation tools
Dave Lingerfelt, Faculty staff and James Dockins, Professor of Management in the Healthcare Leadership Programme, Rockhurst University
Enabling a high-performing and sustainable shared service: The journey of a management engineering and consulting group
Jodi L. Grimm, Unit Manager, ME&IC, Janine R. Kamath, Chair, ME&IC, Jan C. Jasperson, Section Manager, ME&IC and Dorothy A. Larsen, Unit Manager, ME&IC, Mayo Clinic
Practice articles: The journey to patient financial engagement: Lessons learned
Shannon Dauchot, CEO of Revenue Cycle Point Solutions Division, Parallon, Kevin Adams, Director of Revenue Cycle, Anderson Regional Health System, Angela Taylor, Regional Vice President, HCA Healthcare and Kevin Fleming, CEO, Loyale Healthcare
Positioning infectious disease physician leaders to promote patient safety, mitigate risk: A cost avoidance revenue model
Susan C. Bleasdale, Interim Chief Quality Officer, University of Illinois Hospital and Health Sciences System
Preventing hospital readmissions: A transitions of care coordination framework
Jose R. Masip, Medical Doctor and Louise Underdahl, Doctoral Instructor, College of Doctoral Studies, University of Phoenix
Medicare reimbursement uncompensated care strategies
Jay Sutton, Consulting Principal and Ron Wolf, Consulting Senior Manager, Crowe

Volume 4 Number 2 (Winter 2019-20)

Editorial
Simon Beckett, Publisher, Management in Healthcare
Case studies: Finance transformation for healthcare: A structured model
Harold Tan, Director of Finance Transformation, National Healthcare Group, Singapore
Creating an analytics ecosystem to support risk-based contracting
Daniel J. Marino, Managing Partner, Lumina Health Partners
Cost management and the renewed imperative for cost accounting
Paul Selivanoff, Del Mar Administrators, LLC and David Hammer, Principal Consultant, HPMC
Physician performance and productivity: The threat of physician burnout and the role of disruptive solutions in mitigating emotional and financial costs
Naila Siddiqui Kamal, Senior (Hon) Lecturer, Imperial School of Medicine and Frances Ayalasomayajula, Head of Population Health, Worldwide, HP, Inc.
Mitigating risk before, during and after a revenue cycle conversion
Julie Kay-Bonetti, VP & Strategic Development Executive, Ambulatory & Revenue Cycle, Cerner
Leveraging data with physicians to drive value-based patient care
Steve Allegretto, Senior Vice President of Finance and CFO, LMH Healthcare and Vice President of Finance, Yale New Haven Health, Barbara McCloskey, Yale New Haven Health System, Alon Ronen, Cardiologist, Yale New Haven Health, Kim Pont, Yale New Haven Health System, Dan Michelson, CEO of Strata Decision Technology and Keith B. Churchwell, Senior Vice President of Operations and Executive Director of the Heart and Vascular Center and Transplantation Center, Yale New Haven Hospital
The juice is worth the squeeze: How efforts to address social determinants of health pay off
Ginger Pilgrim, Principal, Health Industries Advisory, PwC
Sustainability of improvements over the long term after the implementation of Lean Healthcare methodology in the Urology Department of a public hospital as a tool for improving efficiency
Alberto Budía Alba, La Fe University and Polytechnic Hospital, Francisco Boronat Tormo, Head of the Urology Department, La Fe University and Polytechnic Hospital, M. Pilar Bahílo Mateu, La Fe University and Polytechnic Hospital, Salvador Arlandis, Consultant Urologist, La Fe University and Polytechnic Hospital, Jose Luis Pontones, La Fe University and Polytechnic Hospital and David Vivas-Consuelo, La Fe University and Polytechnic Hospital

Volume 4 Number 1 (Autumn/Fall 2019)

Editorial
Simon Beckett, Publisher, Management in Healthcare
Electronic health record implementation: The people side of change
Heidi L. Borgwardt, Senior Health Systems Engineer, Department of Management Engineering & Internal Consulting, Catherine T. Botz, Department of Human Resources, Organization Development, Julie M. Doppler, Brenda I. Elthon, Principal Health Systems Engineers, Department of Management Engineering & Internal Consulting, Victoria P. Hansen, Senior Health Systems Engineer, Department of Department of ME&IC, Jan C. Jasperson, Section Head, Department of Department of ME&IC, Jeffrey J. Larson Keller, Department of Human Resources, Organization Development, Sonia C. Martindale-Mathern, Senior Principal Health Systems Engineer, Department of ME&IC, Karen J. Reinschmidt and Archana S. Shinde Senior Health Systems Engineers, Department of Department of ME&IC, Mayo Clinic
Improving the communication of medical information in the skilled nursing home industry: The case for a technology partnership
Elaine Winston, Professor of Information Systems and Business Analytics, Zarb School of Business, Hofstra University Randi Marquis, Assistant Director of Nursing, Gurwin Family of Health Care Services and Alexander Pelaez Assistant Professor of Information Systems and Business Analytics, Zarb School of Business, Hofstra University
An integrated approach to knowledge management for internal consulting in healthcare
Angela Cramer, Manager, Department of ME&IC, Eva Fjerstad, Administrative Office Manager, Department of ME&IC, Jim Frye, Carrie Macken, Managers, Department of ME&IC, Mayo Clinic and Keith Schilling Manager Department of ME&IC, Mayo Clinic; Instructor of Health Care Systems Engineering, Mayo Clinic College of Medicine and Science
Using AI to improve physician documentation and quality
Michael F. Clark, Sr, SVP, General Manager of Provider Solutions, Nuance Communications
Physician recruiting incentives: Salaries, signing bonuses, value-based pay and benefits
Kurt Mosley, VP, Strategic Alliances, Phillip Miller, VP, Communications, Merritt Hawkins and Staff Care
How facilities design affects patient safety, quality and productivity
Rene T. Domingo, Associate Professor, Asian Institute of Management
Health-care delivery and cancer care systems: Economics and a market perspective of the cancer care spectrum
S. Mantravadi, Health Economist
Attractiveness of physical healthcare environments improves patient experience and delivery of care
Seang Teak Tan, Head, Healthcare Sector, Heliconia Capital Management, Hien My Nguyen, Senior Customer Service Manager, Hoan My Healthcare Corporation