Volume 4 (2019-20)

Each volume of Journal of Digital Banking consists of four quarterly 100-page issues. The articles published so far in Volume 4 are listed below.

Volume 4 Number 4

Editorial
Simon Beckett, Editor, Journal of Digital Banking
Revolutionising the consumer banking experience with artificial intelligence
Tiffany Carpenter, Customer Intelligence Solutions, SAS Software
A community bank’s digital transformation: Process, people and branding — implementing a purposeful digital banking strategy that puts people first
Josh Botnen, Director of Digital Strategy and Client Experience, First Interstate Bank
Open banking experiences set the stage for Open X
Elias Ghanem, Global Head of Market Intelligence, Capgemini Financial Services
FinTech at the frontier: Technology developments supporting financial inclusion in Niger
Sofie Blakstad, Founder and Latif Amars, Sustainability Execution Business Analyst, hiveonline
Electronic invoicing: The first step towards digital B2B payment modernisation
Guy Berg, Vice President, Payments, Standards, and Outreach Group, Federal Reserve Bank of Minneapolis
Explainable AI in banking
Joost van der Burgt, Senior Policy Advisor on Artificial Intelligence and Fintech, De Nederlandsche Bank
Innovation, insight and trust: Customer experience excellence delivered responsibly in a digital world
Mike Heffner, Global Industry Lead and Guy Mettrick, Industry Leader, Financial Services in EMEA, Appian
Opening the gates: A framework for an open banking strategy
Willem Standaert, Assistant Professor, HEC Liège, Steve Muylle, Partner and Bjorn Cumps, Professor of Management Practice, Vlerick Business School

Volume 4 Number 3

How can banks survive and thrive in a world of automated finance?
Jody Bhagat, President of Americas, Personetics Technologies
The new gateway of DLT technologies (blockchain) for tech companies to invade the banking and financial market: What is the future of financial intermediaries?
Alessandro Raffelini, Private Equity manager and Adviser
Choosing digital lending partners for banks and making partnerships work
Charles Wendel, President, FIC Advisors, Inc.
Leveraging biometrics to transform KYC
Matthew Ferreira, Senior Researcher, Cenfri
From operational necessity to strategic advantage: Why payments are the next area of transformation in the B2B value chain
Maria Parpou, Chief Product and Commercial Officer and Luke Frost Senior Strategy Manager, Barclaycard Commercial Payments
Robotic process automation and its implications for programme management office
Manan Shah, Director and Rajbir Samra Manager, Banking and Capital Markets Practice, PricewaterhouseCoopers
Connecting the dots: Digital payments and financial inclusion in India
Susanta Kumar Sethy Assistant Professor in Economics, University of Hyderabad School of Economics
Virtual asset trading platforms: An assessment of the stability risks and the potential for self-regulation
Rory Copeland Financial Regulatory Solicitor, Pinsent Masons

Volume 4 Number 2

FinTech innovation: Revolutionary or evolutionary business model disruption?
Ravi Bhalla, Head of Group Design Office, Lloyds Banking Group
Leveraging artificial intelligence and Big Data to unlock the potential in bespoke SME lending
Sean Hunter, Chief Information Officer, OakNorth Analytical Intelligence
Discerning between hype and reality: common misconceptions regarding Blockchain
Kelly Parkhurst, Senior Digital Product Manager, Corporate and Investment, Absa Group
Future-proofing the next generation of financial market infrastructures: The devil is in the data
Kimmo Soramäki, Founder, CEO and Dave Sissens, Global Head of Financial Market Infrastructures, FNA
Open banking: Towards platform and modular banking
Yvon Moysan, Master Digital Marketing and Innovation Academic Director, IESEG; CEO, Saint Germain Consulting and Margaux Rudnicki, Senior Consultant in digital transformation, Initio; member, Square Group
Digital banking is an important ingredient for the future of banking
Muhammad Rafiq, Country Manager, JSC Subsidiary Bank NBP
A new era of private securities: Application of Blockchain in private capital markets infrastructure
Ulyana Shtybel, Co-founder, Board Member, Vice President, HighCastle Technologies
Digital financial services uptake in Africa and its role in financial inclusion of women
Lira Peter Sekantsi, Senior Analyst and Section Head of National Payment System Oversight and Risk Management, Central Bank of Lesotho
We need banks, but not only in banking: The case for user-centric platform propositions beyond financing
Adem Kader, Strategy and Innovation Expert, PA Consulting

Volume 4 Number 1

The other digital enablers: How are regulators shaping the use of open APIs and the cloud globally, and what more can be done?
Polina Evstifeeva, Head of Regulatory Strategy, Chief Digital Office, Deutsche Bank Global Transaction Banking
The impact of Blockchain on the transaction banking business model
Silke Finken, Professor of International Management and Innovation, International School of Management and Dirk Finkemeyer, Strategy Consultant, Accenture Strategy Consulting
Achieving velocity in digital banking: Focusing on complexity reduction, cloud-first and AI-first solution design
Kris Hansen, CTO, KOHO Financial
Stakeholder collaboration-led innovation is vital in achieving financial inclusivity
Neil Harris, Chief Commercial Officer, Global Processing Services
The need for speed: A platform-based approach to digitisation
Eli Rosner, Chief Product and Technology Officer, Finastra
Assessment of the mobile money sector development in Lesotho
Lira Peter Sekantsi, Senior Analyst and Section Head of National Payment System Oversight and Risk Management, Central Bank of Lesotho
The digitalisation of payments in South-East Asia
Molly Shea, SVP and GM, Global Money Transfer, Asia Pacific, Western Union
Central Bank digital currencies
Lewis Sun, Regional Head of Product Management for Global Liquidity and Cash Management, Asia-Pacific, The Hongkong and Shanghai Banking Corporation Limited