Town centre management: How web interactivity influences the image of a tourist destination
Author(s): Carmen Hidalgo Alcázar, Assistant Professor of Marketing, Universidad Católica del Norte (Chile), and María Sicilia, Assistant Professor of Marketing, University of Murcia (Spain) Journal: Journal of Urban Regeneration and Renewal Abstract: The importance of the internet in the image formation process has been widely recognised by both academics and practitioners. Previous research has shown […]
The role of corporate real estate in developing countries of the Asia-Pacific region
Author(s): Rajesh Mutreja, Business Consultant – Global Real Estate, Workplace Services-Enterprise and Technology Solutions (ETS), Hindustan Unilever Ltd. Journal: Corporate Real Estate Journal Abstract: This paper discusses the current role, multifaceted challenges and opportunities that the future holds for the corporate real estate (CRE) function and CRE professionals operating in developing countries, which often share several common trends. It identifies […]
The vibrant 15-minute geographies of suburban Morristown, NJ
Author(s): N. David Milder, Founder and President, DANTH, Inc. and William F. Ryan, Community Business Development Specialist, University of Wisconsin-Madison Journal: Journal of Urban Regeneration and Renewal Abstract: The notion of 15-minute geographies, neighbourhoods and cities has caught considerable attention among noted urbanists and the media, sparked by the actions taken in Paris to create […]
The global cities: Continuous reinvention and implications for CRE
Author(s): James Roberts, Chief Economist, Knight Frank Journal: Corporate Real Estate Journal Abstract: The supplanting of finance with technology, media and telecoms (TMT) firms as the driving force behind the global city economy has been the defining characteristic of the last decade. As a result, 2007 seems a long time ago in the world of corporate […]
The future of the financial workplace: Banks, workplace and property in a changing world
Author(s): Neil Austin, Head of Asset Management & Corporate Services America, RBS Journal: Corporate Real Estate Journal Abstract: The global financial crisis has been a wake-up call for the banking industry, which has faced increased costs and regulation coupled with reduced profit margins. This situation has resulted in cutbacks in people and property, and many workplaces have not […]
The importance of studying human perception when designing high-rises and their surrounding environment: The case study of Amman city
Author(s): Bushra Zalloom, Associate Professor, Zarqa University, Jordan Journal: Journal of Urban Regeneration and Renewal Abstract: In recent decades, the cityscape of Amman, the capital of Jordan, has been transformed, especially in terms of high-rise buildings, urban regeneration projects and shopping malls. This paper focuses on the design of high-rise buildings in Amman and explores […]
People, performance and place: How using perceptive and cognitive data can create inspiring and collaborative workspaces that enable growth and innovation
Author(s): Nicola Gillen, Hilary Jeffery, Charlotte Hermans, Ramona Verhees, Malcolm Louth, David Barrett, and Robin Bott Journal: Corporate Real Estate Journal Abstract: AECOM is a leading global infrastructure services provider. A major acquisition in 2015 led to the company rationalizing its real estate, bringing about the opportunity to transform its workplaces and drive cultural and behaviour […]
Regenerating the urban: Evaluation of policy actions for strategic urban changes in the UK cities of Derby and Nottingham
Author(s): Ali Cheshmehzangi, urbanist and urban designer, Bachelor Degree and Graduate Degree in Architecture, Master’s Degree (M.Arch.) in Urban Design and a PhD Degree in Architecture. Journal: Journal of Urban Regeneration and Renewal Abstract: Many in the field of urban studies have analysed urban policy. This analysis can be used to evaluate the impact of […]
Challenges and strategies for incorporating Generation Z into the workplace
Author(s): Curtis A. Knapp, Director, Christine Weber, Senior Consultant and Sarah Moellenkamp, Consultant, HOK Journal: Corporate Real Estate Journal Abstract: Generation Z (Gen Z) is about to enter the workforce by the millions, bringing with them new demands and challenges for companies and their corporate real estate (CRE) portfolios. This generation (born within the past 20 […]
A new way of working: Case study of Siemens AG’s collaborative work environment
Author(s): Zsolt Sluitner, CEO, Siemens Real Estate and Michael Kruklinski, Head of Siemens Real Estate, Region Americas Journal: Corporate Real Estate Journal Abstract: Siemens AG is a global technology company that has been operating for more than 165 years. The company is active worldwide, focusing on the areas of electrification, automation and digitalisation. Siemens AG is […]
Place-based leadership: A new perspective on urban regeneration
Author(s): Robin Hambleton, Director, Urban Answers and Professor of City Leadership in the Centre for Sustainable Planning and Environments, University of the West of England Journal: Journal of Urban Regeneration and Renewal Abstract: The role of inspirational leadership in bringing about successful urban regeneration has been neglected. This paper attempts to provide a corrective by […]
Gentrification and urban design in the urban fabric of Rotterdam
Author(s): Paul Stouten, Delft University of Technology Journal: Journal of Urban Regeneration and Renewal Abstract: In the last decade, urban regeneration, as a combination of urban design and gentrification, has been established in many districts of the city of Rotterdam. The transformation from industrial to post-industrial urban economy concerned neighbourhoods enclosed by former port areas […]
Workplace strategy and scenario planning: Moving beyond the tangible to understand the future of work and place in a post COVID-19 world
Author(s): Arnold Craig Levin, Regional Strategy Practice Area Leader, Gensler Journal: Corporate Real Estate Journal Abstract: Our current global situation resulting from the COVID-19 pandemic creates an opportunity to revisit a paper I authored that was published in the Summer 2017 issue of Corporate Real Estate Journal. In that paper I cautioned that the traditional methodologies […]
Recognising the socio-technical opportunity of workplace : An analysis of early responses to COVID-19
Author(s): Chris Moriarty, Director, Institute of Workplace and Facilities Management, Matthew Tucker, Reader and Hannah Wilson, Senior Lecturer, Liverpool John Moores University, Ian Ellison, Co-founder and James Pinder, Co-founder, 3edges Workplace Ltd Journal: Corporate Real Estate Journal Abstract: COVID-19 has disrupted the ways in which we work, offering an opportunity to rethink our workplaces. Organisations have […]
Charting a path forward: Key factors in applying sustainability to infrastructure
Author(s): Mahesh Ramanujam, President and CEO, US Green Building Council and Green Business Certification Inc Journal: Journal of Urban Regeneration and Renewal Abstract: With the ratification of the Paris Agreement at last year’s COP 21 and a growing awareness that climate change poses a significant threat to business and society, regenerative communities and the methods […]
An environmental, social and governance programme for corporate real estate and facilities departments
Author(s): Colette Temmink, Chief Strategy and Product Officer and David Flynn, Chief Operating Officer, Blue Skyre IBE Journal: Corporate Real Estate Journal Abstract: A favourable environmental, social and governance (ESG) rating is of rising importance to companies because of expanding awareness and the growing acceptance among large investors that a robust ESG programme translates into strong […]
Charting a path for cities in the Second Machine Age with or without the car: A focus on the human experience
Author(s): Stephen J. Conschafter, SmithGroupJJR Journal: Journal of Urban Regeneration and Renewal Abstract: Two major components of technological change, innovations in transport and the automation of human labour, have been shaping and will continue to shape the built environment in the years to come. The coming decades are expected to see a steady increase in automation across all […]
Modern lease monetisations : How to capitalise on market arbitrages to significantly reduce occupancy costs
Author(s): Bob Mohr, Founder and Chairman, Rodrigo Godoi, Managing Director, Mohr Capital and Elizabeth Loving, Senior Adviser, Mohr Partners Journal: Corporate Real Estate Journal Abstract: This paper introduces the concept of lease monetisation and details this lucrative strategy, which allows occupiers to generate a significant cash incentive from restructuring their lease to reduce their occupancy costs […]
Can urban agriculture be used to improve green infrastructure and social well-being? The urban garden in the Ponticelli neighbourhood of Naples
Author(s): Fabio Amato, Professor and Lucia Simonetti, Researcher, University of Naples Journal: Journal of Urban Regeneration and Renewal Abstract: Urban agriculture can be used to improve green infrastructure and social well-being and as a tool for the sustainable regeneration of urban environments. Furthermore, urban agriculture, including urban gardening, has emerged as a means to help […]
How companies can create a winning site selection process
Author(s): Jay Biggins, Executive Managing Director, Biggins Lacy Shapiro & Co. and Stephen L. Van Soelen J.D., Senior Director, Strategic Real Estate & Facilities Planning, Eli Lilly and Company Journal: Corporate Real Estate Journal Abstract: This paper discusses the strategic impetus for companies seeking new locations, summarises the common core disciplines at the heart of best […]
Business improvement districts and the influence of historical community development: The Forest Avenue and South Shore BIDs of New York City
Author(s): Dan Ziebarth, Graduate Assistant, Fordham University Office of Research Journal: Journal of Urban Regeneration and Renewal Abstract: Business improvement districts (BIDs) have become increasingly prevalent entities in urban neighbourhoods and communities. BIDs are non-profit organisations established to deliver public services and improve economic conditions by imposing additional assessments on property owners. BIDs are invariably […]
Data analytics and change management are transforming the future of the workplace: The opportunity to create value-driven harmony between people, place and technology
Author(s): Kayla Stallard, Workplace Analyst, American Interiors Journal: Corporate Real Estate Journal Abstract: The idea of workplace has been painted in many different shades throughout the years. As workplace disruptors such as COVID-19 and stay-at-home orders have an impact on the industry, researchers are taking a closer look at the functionality and purpose of workplace. The […]
The role of commercial real estate in shaping our carbon future
Author(s): Lisa Conway, VP of Sustainability — Americas and Jon Khoo, Head of Sustainability — EAAA, Interface Journal: Corporate Real Estate Journal Abstract: The urgency of the ongoing climate crisis requires swift action from all industries. This includes commercial real estate as the building industry is responsible for nearly 39 per cent of annual global energy-related […]
Thomas Jefferson University Hospital’s ongoing initiative to reduce non-labour expenses
Author(s): Kelli McRory-Thomas, Assistant Director for Clinical Strategic Sourcing, Thomas Jefferson University Hospitals et al Journal: Management in Healthcare: A Peer-Reviewed Journal Abstract: For health systems to survive or hoping to grow in the new healthcare era, a centralised strategic sourcing function is essential to maintaining and enhancing margin and ensuring the right new technologies […]
Remote video auditing in healthcare: A powerful tool for patient and clinician safety culture and operational efficiencies
Author(s): Michael H. Goldberg and Sheldon B. Newman Journal: Management in Healthcare: A Peer-Reviewed Journal Abstract: Medicine struggles to effect meaningful improvements in patient safety that do not come at the expense of efficiency. Rarer still are evidence-based tools that can provide sustained safer care while delivering operational efficiencies that produce better clinical and financial […]
Using online social networks to measure consumers’ brand perception
Author(s): Jennifer Cutler, Assistant Professor of Marketing, Northwestern University, Kellogg School of Management and Aron Culotta, Assistant Professor of Computer Science, Illinois Institute of Technology Journal: Applied Marketing Analytics Abstract: The ability to measure and monitor specific dimensions of brand image has a range of useful applications in marketing, from developing competitive strategy to identifying strength […]
More than a call centre: Creating a family-centric experience to increase access and revenue
Author(s): Connie Lee, Scott Lieberenz, Brandon Mouton and Christine Snell, Children’s Hospital Los Angeles Journal: Management in Healthcare: A Peer-Reviewed Journal Abstract: The journey towards centralising any business support function in any organisation is challenging and often marked by turf battles and the inclination to lean towards the status quo. For healthcare organisations, in particular, […]
Using lift-testing to measure the true value of digital marketing in the cross-device world
Author(s): Dominic Williamson, Lead, Marketing Science Team, Facebook Journal: Applied Marketing Analytics Abstract: Digital marketing attribution faces a number of challenges as the online landscape evolves. Flaws in last-click models are being exacerbated by the growing move to cross-device usage. With this trend unlikely to change, it is clear that accurate digital marketing measurement requires an […]
Creating a culture of accountability in patient access
Author(s): Patti Consolver, Senior Director of Patient Access Services, Texas Health Resources, Scott Phillips, Senior Director of Patient Access, Texas Health Resource Journal: Management in Healthcare: A Peer-Reviewed Journal Abstract: Texas Health Resources (THR), a 14-hospital system in north central Texas, has taken steps over a number of years to standardise best practices and improve […]
Thriving in the age of privacy regulation: A first-party data strategy
Author(s): Lawrence Latvala, Americas Financial Services Industry Practice Leader and Jeff Horn, Americas Financial Services Industry Consultant, Teradata and Bill Bruno, Chief Executive Officer, D4t4 Solutions Plc Journal: Applied Marketing Analytics Abstract: This paper reviews the recent legislative and policy changes in the area of consumer data privacy and their impact on the effectiveness of the […]
Converting digital ambition into a reality: Delivering a modern health experience to de-stress the patient, improve the experience and enhance outcomes
Author(s): Tony Rich, Global Market Segments and Programs – Healthcare, Unify Inc. Journal: Management in Healthcare: A Peer-Reviewed Journal Abstract Using the UK National Health Service (NHS) as a model, this paper will examine how the implementation of a digital health service will benefit both patients and clinicians in providing a superior care package as […]
The importance of domain knowledge for successful and robust predictive modelling
Author(s): Andrea Ahlemeyer-Stubbe, Director Strategic Analytics and Agnes Müller, Senior Analytical Consultant, servicepro Journal: Applied Marketing Analytics Abstract: Domain knowledge helps to build more precise and robust predictive models and thus obtain better insights. In the course of preparatory work, it helps inform what questions to ask, define the key fields to examine more closely, and […]
Change management: A framework for measuring and implementing organisational change
Author(s): Christa Y. Leung, Senior Principal Health Systems Engineer, Mayo Clinic, et al. Journal: Management in Healthcare: A Peer-Reviewed Journal Abstract: In 2018, Mayo Clinic completed the largest transformational project in its 150-year history. Mayo Clinic was prepared to take on the implementation of new software systems (Epic Systems Corp) as an integrated electronic health […]
Addressing burnout by enhancing resilience in a professional workforce: A qualitative study
Author(s): Janine Kamath, Michele R. Hoover, Tait Shanafel, Amit Sood, Patrick B. McKee & Sarah R. Dhanorker, Mayo Clinic Journal: Management in Healthcare: A Peer-Reviewed Journal Abstract: This study aimed to explore the application and effectiveness of interventions with non-physician, professional management engineering and internal consulting staff experiencing increasing levels of burnout in a healthcare […]
The care and feeding of digital analysts
Author(s): Jim Sterne, Online Marketing Analytics & Business Scaling Consultant Journal: Applied Marketing Analytics Abstract: Achieving excellence in digital analytics requires a dedicated balance of people, process and technology. This paper focuses on the people side of this equation, providing tips, opinions and observations, rather than rigorous research or structured analysis. The paper offers advice for […]
A customer- and business-driven healthcare access model
Author(s): Mark T. Fleischer, Principal Health Systems Engineer, Mayo Clinic, et al. Journal: Management in Healthcare: A Peer-Reviewed Journal Abstract: Whether centralised or decentralised, healthcare access models provide varying degrees of benefit to customers and to the organisations they serve. Mayo Clinic Health System in Southwest Minnesota, United States, is a community-based practice of 23 […]
Planning for a cookie-less future: How browser and mobile privacy changes will impact marketing, targeting and analytics
Author(s): Ian Thomas, Independent Consultant Journal: Applied Marketing Analytics Abstract: Recent and impending changes to the way that browsers and mobile platforms handle third-party cookies and ad IDs will have a profound impact on the digital advertising ecosystem. This paper examines these changes in the context of the development of the ad-tech and digital media industry, […]
Out-of-home and top of mind: Moving beyond panels in out-of-home marketing
Author(s): Isaline Duminil, Marketing and Communications Director, JCDecaux Singapore and François-Xavier Pierrel, Chief Data Officer, JCDecaux Group Journal: Applied Marketing Analytics Abstract: After exploring the state of advertising, with particular regard to out-of-home media, this paper discusses how the online experience has created new expectations from both advertisers and consumers, requiring changes in the practice […]
Optimising marketing strategies by customer segments and lifetime values, with A/B testing
Author(s): Paromita Guha, Co-founder and Data Scientist, Axiomatic Data, Christina Echagarruga, Data Scientist, Facebook and Eva Qi Tian, Data Scientist, Vanguard Group Journal: Applied Marketing Analytics Click here to download the full text of the article. Abstract: Every customer has different needs and purchasing behaviour. This paper shows how data science tools such as machine learning, […]
Measuring the success of social marketing campaigns with web/digital analytics
Author(s): Vaibhav Gardé, Marketing Principal, Interactive Marketing, FedEx Journal: Applied Marketing Analytics Click the here to download the full text of the article. Abstract: Given the explosive growth in the use of social media and the amount of time being spent on the various networks, it is only natural that marketing (advertising) investments are flowing into this […]
Martech leadership: The symbiotic development of technology and talent
Author(s): Andy Betts, Executive and CMO Advisor Journal: Applied Marketing Analytics Click here to download the full text of the article. Abstract: As analytics technology evolves faster than organisational structures, companies find themselves struggling to keep up with consumer expectations. Across myriad devices, channels and networks, consumers are generating hundreds of touch points with the expectation […]
Marketing return on investment: seeking clarity for concept and measurement
Author(s): Dominique M. Hanssens, Paul W. Farris, James D. Lenskold and David J. Reibsteins Journal: Applied Marketing Analytics Click here to download the full text of the article. Abstract: As the need for accountable marketing spending continues to grow, companies must develop sound metrics and measures of marketing’s contribution to firm profitability. The leading metric has been return […]
Effective first-party data collection in a privacy-first world
Author(s): Lucas Long, Product Manager and Privacy Specialist for Tag Inspector, InfoTrust Journal: Applied Marketing Analytics Click here to download the full text of the article. Abstract: The analytics industry is facing an unprecedented change in the methods and requirements for data collection. These changes are a result of increasing consumer expectations regarding the privacy of […]
ChatGPT and search engine optimisation: The future is here
Author(s): Kelly Cutler Applied Marketing Analytics Abstract: The chatbot from artificial intelligence company OpenAI, ChatGPT, has grown aggressively since its launch in late 2022. ChatGPT provides information back to users who populate questions in a clear and easy to understand structure. This technology can be used for different purposes, including writing code, creating business proposals, […]
AutoNation: Driving customer loyalty in a fragmented industry
Author(s): Vikash Singh, Director and Sheena Banton, Director, AutoNation Journal: Applied Marketing Analytics Click here download the full text of the article. Abstract: Most companies strive to improve their customer retention yet struggle with how to approach customers with relevant messages, products and offers to drive profit. The purpose of this case study is to […]
Analytic transformation: How to profit from a data deluge
Author(s): Jacques Bughin, Senior Partner and Gloria Macias-Lizaso, Partner, McKinsey & Company Journal: Applied Marketing Analytics Click here to download the full text of the article. Abstract: Contrary to popular belief, companies are not suffering from a lack of data but a lack of institutional capabilities to transform data into higher profits. To secure the greatest returns from […]
How to build the future of teaching and learning while growing from the changes and challenges of 2020–21
Author(s): Mary Ellen Wiltrout, Director of Online and Blended Learning Initiatives, Lecturer, Biology, Massachusetts Institute of Technology Journal: Advances in Online Education: A Peer-Reviewed Journal Click here to download the full text of the article. Abstract: The challenges of the last two years that the COVID-19 pandemic directly caused or exacerbated will have long-lasting impacts on […]
How to build the future of teaching and learning while growing from the changes and challenges of 2020–21
Author(s): Mary Ellen Wiltrout, Director of Online and Blended Learning Initiatives, Lecturer, Biology, Massachusetts Institute of Technology Journal: Advances in Online Education: A Peer-Reviewed Journal Click here to download the full text of the article. Abstract: The challenges of the last two years that the COVID-19 pandemic directly caused or exacerbated will have long-lasting impacts on […]
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For all queries please contact the Publisher: Daryn Moody Publisher Journal of Data Protection and Privacy Henry Stewart Publications c/o TC Citroen Wells Limited 5th Floor, 3 Dorset Rise London EC4Y 8EN, UK Tel: +44 (0)20 7092 3477 Email: daryn@hspublications.co.uk
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For all queries please contact the Publisher: Simon Beckett Publisher Journal of Digital & Social Media Marketing Henry Stewart Publications c/o TC Citroen Wells Limited 5th Floor, 3 Dorset Rise London EC4Y 8EN, UK Email: simon@hspublications.co.uk
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Style The Journal particularly welcomes contributions from digital banking professionals including best practice articles; case studies; new approaches and techniques; market and consumer research; legal and regulatory updates; or other material of relevance to digital banking professionals. They can be more descriptive (and less analytical) of current business practice and need not display in‑depth knowledge […]
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For all queries please contact the Publisher: Simon Beckett Publisher Journal of Digital Banking Henry Stewart Publications c/o TC Citroen Wells Limited 5th Floor, 3 Dorset Rise London EC4Y 8EN, UK Email: simon@hspublications.co.uk
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Style The Journal particularly welcomes contributions from digital asset management professionals including best practice articles; case studies; new approaches and techniques; legal and regulatory updates; empirical research; or other material of relevance to digital asset management professionals. They can be more descriptive (and less analytical) of current business practice and need not display in‑depth knowledge […]
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Style 1. The Journal particularly welcomes contributions from education advancement professionals including best practice articles; case studies; new approaches and techniques; market and consumer research; legal and regulatory updates; or other material of relevance to education advancement professionals. They can be more descriptive (and less analytical) of current business practice and need not display in-depth knowledge of […]
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“Provides relevant insights from industry leaders and experts” Namita Lal Global Head, Mobile Money Standard Chartered Bank “JPSS has articles that make you really think about payments and how they affect commerce and society.” Steve Ledford SVP Products and Strategy The Clearing House “Journal of Payments Strategy & Systems goes beyond traditional periodicals […]
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Journal of Payments Strategy & Systems is guided by its expert Editor and Editorial Board who review every article to ensure it is practical, authoritative and relevant:
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Call for Papers – Journal of Payments Strategy & Systems Submission deadline: 11th August 2026 The Editor, Editorial Board and Publishers of Journal of Payments Strategy & Systems are welcoming the submission of articles. The journal covers current trends and developments in payments and encourages authors to submit papers on recent and upcoming advancements, including in […]
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New Editor Appointed for Journal of Payments Strategy & Systems London, UK — 27th June 2025 Gijs Boudewijn, renowned expert in the payments industry, will become the new editor of the Journal of Payments Strategy & Systems (JPSS) from 7th July 2025. He succeeds the journal’s previous editor, Gerard Hartsink, who has served since 2021 and is […]
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