Forthcoming content
Each volume of Journal of Airport Management consists of four quarterly 100-page issues. A selection of articles and case studies scheduled for publication in Volume 20 includes:
- Implementing robotics and autonomous technology in aviation
Zahra Merchant, Chapter Lead Robotics, Micha Dijkhuizen, Innovator, Silvia Rey Abeijón, Innovator, Royal Schiphol Group - Improving on-time performance at Heathrow
Tayo Oyetan, Partner, Head of Airports, PA Consulting and Rod Fraser, Head of Strategic Planning, Heathrow Airport - Mastering complexity: Coordinating development programmes for the airports of tomorrow
Sergio Pulla, Director Capital Development, Greater Toronto Airport Authority, and Luuk van Mourik, Director, Infrastructure, Turner & Townsend - Understanding conscious consumerism’s influence on airport shopping
Swapnal Kulkarni-Chouhan, Head of Competence Centre (Airport Management & Commercial), Munich Airport International - CX in the era of AI – Harnessing AI and technology for a human future that works
Ioanna Papadopoulou, Director, Communications & Marketing and Maripola Kotsi, Head, Market Insights & Customer Experience, Athens International Airport - ATL’s response to the CrowdStrike IT outage
Jordan Biegler, Assistant General Manager, Operations, Hartsfield-Jackson Atlanta International Airport - The feasibility of on-site hydrogen liquefaction at airports: A technical and multi-airport case study approach
Daan van Dijk, Senior Innovator, Rotterdam The Hague Airport - How to build an effective office of risk management
Ella Moutrie, Airport Director of Risk, Safety & Health, Charlotte Douglas International Airport - How to maximize dwell time potential
Santiago Andrade, CIO, Quiport - How Helsinki Airport uses shared data and situational awareness to improve performance: The role of airport operational status systems in efficient operations
Timo Järvelä, Vice President Customer Experience & Processes and Jani Ceder, Head of Airport Operations Centre, Finavia - Reimagining the airport-customer relationship through CRM
Martin Rubinstein, Chief Growth Officer, Richmond International Airport - How Lithuanian Airports has employed the ABC tool to create sustainable partnerships with its partners
Milda Meidienė, Project Manager, Lithuanian Airports - From energy consumers to resilient producers: A framework for implementing Airport-Centric Energy Systems
David Ison, Aviation Planner, Washington State Department of Transportation (WSDOT) Aviation Division - AI/ML experience in airport operations – are the benefits real?
Jeffrey Schafer, Process Owner Aircraft Turnaround, Royal Schiphol Group - How Queensland Airports is using an integrated CX strategy as a blueprint for excellence
Claire Donnellan, Director, Customer Centric Consulting - The challenges of integrating alternative fuels in airport development and how they can be overcome
Julian Klaassen, Environmental Engineer, Hamburg Airport - A sustainable mobility plan for the airports of tomorrow
Elke Bossaert, Accessibility Manager, Brussels Airport and Korijn Defever, General Manager, Airport Intelligence - The fragile wings of Caribbean airports amid climate challenges
Edmund Cho and Dimitrios Siskos, Assistant Professor of Finance, Embry-Riddle Aeronautical University - Future-proofing airports: Integrating advanced air mobility into the airport ecosystem
Gina Dew, Director of Government and Community Relations, HCAA (Hillsborough County Aviation Authority) Tampa International Airport - Digital twins at Dallas Fort Worth: How a pioneering airport is preparing for a digital future, and the lessons for the wider industry
Errick Gray, National Director of Digital Design, AtkinsRéalis US - How Fiumicino Airport is addressing the challenge of reducing Scope 3 emissions
Francesco Piccirilli, Head of Infrastructural & Environmental Planning, Aeroporti di Roma - Automating the last mile: A trial to transform baggage operations
Idar Sørgjerd, Head of Baggage Handling, Avinor Oslo Airport, and Sven Platschorre, Director of Airport Solutions, Vanderlande - Harnessing advanced air mobility vehicles to create a seamless air-rail-air transportation network
Luigi Campanale, Advanced Air Mobility Infrastructure Planner, The Jones Payne Group, Robin Grace, Chief Advanced Air Mobility, and Christopher E. Bailey, Chief of Advanced Aviation Programs, MassDOT Aeronautics Division